Terms & Conditions
Onergen's purpose is to improve people's lives via education. We believe that our marketplace model is an excellent way to provide vital educational content to our users. We have established measures to ensure the security of our platform and services for you, us, and the students enrolled in our numerous courses. These terms and conditions apply to our website, television programmes, mobile applications, application processing interface, and other services. We've explained how our privacy policies apply to the personal information we collect from our enrolled students. By accepting these conditions, you agree to resolve any disputes or disagreements with us through binding arbitration. You also waive some of your rights to participate in class action lawsuits, as described in the Dispute Resolution Section.
By creating an account or gaining access to any of the courses we provide, you agree to the terms and conditions listed below.
A user account is necessary to access and purchase courses on our site. When registering and maintaining your account, you must provide accurate information, including a valid email address. You are solely responsible for all activity on your account, including any harm or damage caused by you or anyone else who uses your account without your permission (to us or anyone else). As a result, you must use the utmost caution when selecting passwords. You are not permitted to use another person's account without their permission. You should never transfer or use the personal information of another person. If you contact us to request access to a specific account, we will deny your request unless you produce proof that you are the account's legal owner. If an individual suffers a terrible event, such as death, his or her account is permanently cancelled.
You must be at least 18 years old to create an account on our website. If you are under the legal age to use our services, you must not create an account on our site. If we discover that you lied about your age while using our services, we will terminate your account permanently. Additionally, you can request that your account be deactivated at any time. If you desire to close your account, please read our privacy statement.
Content Enrollment and Lifetime Access
When you enrol as a student in any course, whether free or paid, as a non-owner, you are granted a "limited licencing right." You shall abstain from participating in any illegal transfer of our transfer. No personal information may be sold to a third party. You agree not to disclose your account information to anybody, including our competitors or pirate sites, or to illegally download and sell data. Onergen provides non-exclusive, non-transferable access to all courses and content for which the student has paid the applicable fees. The website's instructional activities are accessible for personal and non-commercial use at a cost. These terms and conditions apply to all content and services provided by Onergen. Unless an authorised representative enters a signed agreement with you, you are not entitled to share, reproduce, lend, rent, alter, distribute, edit, or transfer any of our data. All materials and data transmitted over one of our application processing interfaces must adhere to the same criteria.
When students enrol in one of our courses or any other instructional material, they frequently acquire a lifetime access licence. However, the business retains the right to terminate or withdraw access to any instructional content if required to do so by law. This occurs when there is a copyright violation in the subject in which you are enrolled, or when the business deems that the course violates the website's usage restrictions.
Payments, Refunds and Credits
A person will make a payment using an active mode of payment, such as a credit or debit card. If a consumer is dissatisfied with the premium material they purchased from us, we will issue a refund or credit to their account for two months (60 days).
The terms and conditions, as well as our market policy, have an impact on how the website's content is priced. Prices published on our website may vary from those displayed on our mobile and television applications in some situations. This is because the price policies and rules of mobile platform providers differ from those on the website. We frequently provide deals and promotions on our courses and resources. Numerous products and courses are available at subsidised rates. The price that will be charged for the content will be the price in effect at the time you complete the material purchase. Due to the company's frequent promotions and discounts for new customers, the website's pricing may alter for someone who has recently joined our website. When you log in to your account, the currency shown is determined by your location at the time the account was created. If you are not logged in, the pricing of our website is determined by your country of origin. Customers will be unable to view pricing for courses in alternate currencies. If a student is from a country where use and sales taxes, as well as goods and services taxes, we are not responsible for collecting and remitting tax to the appropriate tax authorities. Prices displayed on the internet may or may not include taxes, and depending on your area, taxes may or may not be included during the checkout process.
The content is provided immediately upon completion of the purchase. The customer receives an email including all of the essential information for accessing and viewing the purchased material.
You agree to pay all applicable course fees and authorise us to debit or credit your debit or credit card, as well as other payment methods such as SEPA, Boleta, or mobile wallet. We work with reputable banks and other payment service providers to make it as simple as possible for you to pay your fees and purchase any course on our website. We take extensive efforts to safeguard your financial information. Your payment methods may be altered based on the information provided by your payment service providers. Please refer to our privacy statement for additional details. By using our website to make a purchase, you agree not to conduct the transaction in an unauthorised or unlawful manner. If you do not pay the amount due within 30 days of being notified, we retain the right to terminate all services and material that you were previously accessing.
Refunds and Credits For Refunds
We offer a 60-day money-back guarantee on all purchases (2 months). We will be unable to issue a refund after the deadline has passed. However, we can provide an alternative. To be eligible for a refund or exchange, you must have a digital access code.
Returns (if applicable)
After we receive your refund request, we will send you an email to confirm that you have a digital access code. Once we verify that you have the code, we will complete your order, and the desired funds will be deposited into your bank account within 14 business days of confirmation.
Late Refund or Not Received at All (If applicable)
If you have not received your refund within the stipulated time limit, please double-check your bank account before contacting your bank or credit card provider. If you have not received your refund due to a technical issue, you should contact them. It's critical to keep in mind that refund processing can take several days. If you have not received your money despite following all essential procedures, please contact us using the contact information provided on the website.
Items on Sale
You may request a refund on regular-priced items. Refunds are not available on items that were on sale at the time of purchase.
Replacement of a faulty digital access code is not possible. If you would like to swap it for anything else, please contact us via email and we will see what we can do.
If the goods were ordered and shipped as a present/gift, you will receive an email with a digital voucher for the amount of your refund. It's worth mentioning that the digital voucher is only redeemable on products that are returned in their original condition. If the item is not identified as a gift and the gift-giver receives the email to deliver it to you later, the gift-giver will be reimbursed.
Content and Conduct Requirements
On the Internet, only real intents should be used. You are solely responsible for the content you submit to our website. You should ensure that any content you upload complies with the company's privacy and terms of service rules. Additionally, you should ensure that the information complies with the website's laws and regulations. Anyone who contributes information to our website should respect the intellectual property rights of others. Someone's account will be permanently deleted if they breach the community standards consistently. They must alert us if they believe someone is infringing on the intellectual property rights of others.
Users should abstain from engaging in illicit activity on the platform. The website and all of its services should be used in compliance with the laws and regulations of the user's home country. The user alone is responsible for adhering to the law. You may always contact the course's instructor to request written responses and comments on specific topics. A user is prohibited from posting any written material that is not his own. If the company discovers that the content or any of your submissions to an instructor violates the rights of others, for example, if the content is about illegal activity, infringes on another's intellectual property, or violates the website's guidelines, we reserve the right to suspend or terminate your account and enforce these terms and conditions at our sole discretion.
At any time and for any reason, including but not limited to violations of these terms, failure to pay applicable fees, or a request from law enforcement authorities, we reserve the right to restrict, terminate, or cease your access to our platform and services. We may close your account if we discover that it has not been used in a lengthy period of time, if we face technical difficulties, or if your usage of our website or platform is compromised. Following termination, the company reserves the right to delete all of your data and content and to restrict your access to the platform and services. You agree that we will not be liable if your content and materials are deleted, your account is terminated, or you are barred from using any content on our site.
The Website Rights to the Content You Post
Any content that a user submits to our site is solely their responsibility. Other websites may be able to aid you in reaching a broader audience with your material. As a student, you have the right to retain ownership of any work you submit or publish. You retain total ownership of your work as a student as long as you allow us to use your courses and other materials. Additionally, you authorise us to advertise, utilise, distribute, assess, and alter any goods, as well as to include your suggestions on our platform in any way. Your work, including your name and image, is your property, and by granting us a non-exclusive, royalty-free licence to use it in any medium of media distribution, you grant us a non-exclusive, royalty-free licence to use it. Additionally, you grant us the right to copy, modify, edit, transmit, publish, distribute, and reproduce it in any manner we deem appropriate.
We provide access to, distribute, and broadcast your material to other businesses, organisations, and individuals who work in any capacity with us or the other corporations. Additionally, you grant us certain privacy and publicity rights that apply to all of the foregoing purposes. Only you have the authority to authorise our use of the material you give, and you exercise that authority. You should be aware that by agreeing to allow us to use your data in whatever way we think appropriate, you will not receive any compensation.
Using This Website and Platform At Your Own Risk
Any student of legal age is welcome to utilise our website and platform, and we think it is our obligation to provide suitable contact information for students and course instructors. You use this website and platform at your own risk. Additionally, this phrase can refer to a multitude of platforms and websites that enable data exchange and participation. Due to the fact that we have no control over the website's content, we cannot guarantee its accuracy, reliability, or validity. It is the student's responsibility to ensure that the instructor's information is correct and dependable. While browsing the site, you may encounter content that is offensive or objectionable to you.
We will maintain the confidentiality of such information to the degree authorised by law and will not be held liable if you participate in or access any course. The same standards apply to items promoting health and fitness. You are aware of the risks and consequences associated with exposure to such information. You voluntarily view such stuff, fully aware of the consequences.
As a user, you are completely accountable for your actions while enrolled in courses and other educational materials, as well as those occurring prior to, during, and following those times.
We have no access to information obtained from other site users, such as students and teachers. If you want to keep your information private, avoid sharing your email address or other sensitive information with others. As a result, we cannot be held accountable for any interactions between students and teachers. We are not liable for any disagreements that arise as a result of a student's contact with an instructor. Additionally, we disclaim any liability for any claims, losses, injuries, or damages arising out of this agreement. On our website, you may encounter connections to third-party websites that we do not control. We have no control over the collection and use of your data by third-party websites, as they are not covered by our privacy statement. If you want to know what you're getting yourself into, read their privacy statement and terms and conditions.
Along with the website, current and future applications and services, our API, code, and employee-created content, we manage the platform and services. You are not permitted to use or tamper with them unless you have authorization. Except for content created by instructors for students, we and our licensors own all rights, title, and interest in and to the platform and services, which include our website, current and future applications, APIs, databases, and content submitted or provided via our services by our employees or partners. In the United States, the European Union, and other countries, our platforms and services are protected by copyright, trademark, and other laws. It is prohibited to use the website's trademarks, logos, domain names, and other distinguishing brand components. Your comments and suggestions are welcome on this website, and we will use them in any manner we see fit, with or without telling you and without any obligation to you. You may not access, tamper with, or use restricted areas of the platform, such as content storage, our computer systems, or the technical delivery systems of our service providers; disable, interfere with, or attempt to circumvent any platform-related security features; or probe, scan, or test any of our systems to determine if it is vulnerable. In addition to the search options given by our website, you can access or search for any platform using any automated or manual way. Scraping, crawling, or employing a robot to access the services is forbidden. You are not permitted to use the services to send altered, deceptive, or false source-identifying information to any user, host, or network, including, but not limited to, sending a virus, overloading, flooding, spamming, mail-bombing, or phishing the platforms or services, or interfering with or causing an undue burden on the platform, including, but not limited to, sending a virus, overloading, flooding, spamming, or mail-bombing.
Miscellaneous Legal Terminology
The terms are identical to those in any other contract that include non-binding but material legal stipulations. These legal terms shield us from misunderstandings and define our legal relationship with you.
While Onergen provides all of our services utilising cutting-edge technology, we cannot promise that they will all be available at all times. It is conceivable that our website or platforms will be offline for an extended period of time due to scheduled website maintenance or other technical difficulties. When you take a course on the internet, you may also be misled if the teacher tells you something that is not accurate. While Onergen takes all reasonable efforts to safeguard your information, it may be compromised in the event of a cyberattack. These are but a few instances of what may go wrong and how it might go wrong. Additionally, you acknowledge that you will have no recourse against us in the event that something similar occurs.
The material and services are supplied "as is," with no express or implied guarantees. There is no guarantee that using our services will result in a specific outcome. You alone are accountable for any courses or other content that you access. Particular laws and countries may not allow you to opt-out of certain restrictions, implying that you will be subject to them regardless. At any time and for any reason, the firm maintains the right to discontinue providing any or all services. We, our affiliates, partners, and any third-party service provider operating on our behalf expressly disclaim any liability for any losses incurred as a result of the temporary or permanent loss of these functions. It is critical to understand that certain events may be beyond our control, in which case we will not be accountable for any delays in providing services to you. Catastrophic occurrences include natural disasters, power failures, pandemics, and government limitations.
Utilizing our services entails some risks and dangers, such as self-injury when pursuing a health-related course. A person may develop an injury while doing yoga. If you are hurt or harmed in any other way while using our services, you agree to assume all risks and waive any legal claims against us. We are not responsible for any direct or indirect losses, such as missed business opportunities, material damage, bodily injury, or any other medical emergency. This includes firms that provide services on our behalf, regardless of whether your claim is based on a promise, a contract, or any other legal basis.
If any of our clients' actions endanger our legal standing, we will be able to pursue them to the fullest extent of the law. You undertake to defend Onergen, our affiliated companies, and their employees against any third-party claims or demands arising out of your use of the website. The attorney fee is also included, if applicable.
(a) any information you post or submit; (b) your use of the services; (c) any infringement of third-party rights; and (d) any breach of these terms and conditions.
Even if you no longer use our website or any of our services, you have a legal obligation to protect this firm.
Legislation and Jurisdiction
When we, us, or Onergen are used, we are referring to the owner of the website or the business with which you are entering this agreement. The website, its services, and its platform are governed by European Union common law.
Notification and Legal Proceedings
To the extent permitted by law, no action arising out of or relating to this agreement may be brought by either party more than one (1) year after the cause of action accrues. To ensure compliance with the provisions of this agreement, all notices and other communications must be in writing and sent via registered or certified mail, return receipt requested, or via email (by us to the email associated with your account or by you to us).
We both agree that there is no joint venture, partnership, or agency arrangement between us.
Unless otherwise specified, these terms may not be transferred or assigned. Transferring a corporate employee's account to another employee is not possible. We reserve the right to assign these Terms (including the above-mentioned rights and permissions) to another firm or individual at any time. No third-party person or entity is granted any rights, benefits, or remedies under these agreements. As a result, you agree that if you die, your account and any rights you may have under these conditions will become null and void.
Sanctions and Export Control Legislation
As an individual or on behalf of any entity for which the Services are used, our user represents and warrants that he is not located in or a resident of any country subject to trade restrictions, including Cuba, Iran, North Korea, Yemen, Afghanistan, Iraq, Sudan, Syria, or Ukraine's Crimean peninsula. Additionally, you certify that you are not a special national or a banned political party, as the government defines them. Neither the services nor any related technical information or material may be accessed, used, exported, re-exported, diverted, transferred, or disclosed in violation of any legislation or the export control and trade sanctions laws, rules, and regulations of any other applicable country. You agree not to provide any material or technology, including encryption data, that such laws expressly prohibit the export of.
If a dispute arises, our customer service professionals will happily assist you in resolving it in accordance with European Union law.
If we are unable to reach an agreement, regardless of the nature of the claim or legal theory, you and we agree to resolve any disputes arising out of or in connection with these terms (or any of our other legal terms) by final and binding arbitration. If one of us files a claim in a European court and the other refuses to arbitrate, the other party may file a court petition compelling both of us to arbitrate (compel arbitration). Additionally, either of us may petition a court to halt a judicial proceeding pending the conclusion of the arbitration session.
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